How to Use Store Credit or Gift Card

If you have returned an item for a store credit, our system will have generated a digital gift card, which is sent through to you via email. If you click on the gift image in the email, a unique 16 digit code will be revealed. If you've been given a gift card as a present, you may have received a similar email, or a printed gift certificate, either way you should also have a 16 digit code to use. 

Should you not be able to find the code, don't worry at all, we keep these on file and can resend to you at any time. 

This can be entered at checkout into the 'Gift card or discount code' box, to redeem the credit. You can use your credit all in one go, and pay any additional balance due, or use this multiple times for smaller amounts. The same code will remain active until the full balance has been spent. Here are some images from our test account to illustrate the process:

Please be advised that you must enter the code at checkout before purchasing, and that due to refund fees we cannot retroactively apply credits or gift cards to orders already placed. 

We're here to help in any way you need, so if you need any assistance, please don't hesitate to contact us

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Trusted by thousands of riders, we deliver premium equestrian gear backed by verified reviews, transparent ratings and
exceptional quality.

Frequently Asked Questions (FAQs)

1. How are reviews and ratings on mybreeches.com calculated?

At mybreeches.com, we aggregate reviews from verified customers to ensure transparency and accuracy. Ratings include:

  • All Time, Today, Last 7 Days, Last 30 Days, Last 3 Months, Last 6 Months, Last Year
  • Product Reviews, Company Reviews, 3rd Party Reviews

Currently, our all-time product rating is 4.72 out of 5, based on 2,405 active reviews:

  • 5 Star: 89%
  • 4 Star: 5%
  • 3 Star: 1%
  • 2 Star: 1%
  • 1 Star: 4%

This breakdown ensures you see a complete, transparent view of customer satisfaction over time.

2. How many reviews does mybreeches.com have?

As of today, we have:
Product Reviews: 2,447
Company Reviews: 583
Questions & Answers: 3
3rd Party Reviews: Not applicable
Complaints: None reported

These numbers reflect the extensive feedback from our verified customers and demonstrate our commitment to quality and transparency.

3. How do I submit a review for a product or the company?

To submit a review:

  1. Log in to your account.
  2. Navigate to the product page or company profile.
  3. Click “Write a Review” and share your experience.

All submissions are verified for authenticity before appearing publicly, ensuring our reviews remain trustworthy for all riders.

4. Can I edit or remove my review after posting?

Yes. You can manage your reviews by visiting My Account → My Reviews. Any updates are reflected within 24 hours after moderation. This allows you to provide feedback that accurately reflects your experience with our products or services.

5. What should I do if I notice suspicious or inappropriate reviews?

If you encounter reviews that appear fraudulent, offensive, or violate our guidelines, click “Report Review.” Our moderation team investigates promptly to maintain the integrity of mybreeches.com’s review system, ensuring all ratings remain reliable and professional.

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