Protect My Order - Terms Of Service

We now offer a great solution to offer you the best possible customer experience.... The Protect My Order Guarantee. This includes the following:

Safe Delivery - In the event your order is severely delayed, lost in transit or incorrectly delivered, we will either replace or refund your order in the event the items are no longer available.

Hassle-Free Resolution - Choosing this service means that if anything does go wrong with either shipping, delivery or the quality of the items, we can act quickly to resolve the issue for you without needing to lease with our shipping partners or our suppliers.

1 Year Warranty - We can offer a free replacement (or credit note if the items ordered are no longer available) on any faulty items within one year of the delivery note. Please be advised this cover does not extend to damage of items, only items that are no longer usable due to a design fault.

We reserve the right to handle any claims made on a case by case basis. And will review all available evidence/ information when deciding on the appropriate course of action to resolve your issue.

Our order protection feature is entirely optional and can be easily deselected from your shopping cart should you wish to continue without this.

If you have any questions about this feature at all, please do not hesitate to contact us. 

Why Choose MyBreeches.com?

Trusted by thousands of riders, we deliver premium equestrian gear backed by verified reviews, transparent ratings and
exceptional quality.

Frequently Asked Questions (FAQs)

1. How are reviews and ratings on mybreeches.com calculated?

At mybreeches.com, we aggregate reviews from verified customers to ensure transparency and accuracy. Ratings include:

  • All Time, Today, Last 7 Days, Last 30 Days, Last 3 Months, Last 6 Months, Last Year
  • Product Reviews, Company Reviews, 3rd Party Reviews

Currently, our all-time product rating is 4.72 out of 5, based on 2,405 active reviews:

  • 5 Star: 89%
  • 4 Star: 5%
  • 3 Star: 1%
  • 2 Star: 1%
  • 1 Star: 4%

This breakdown ensures you see a complete, transparent view of customer satisfaction over time.
2. How many reviews does mybreeches.com have?

As of today, we have:
Product Reviews: 2,447
Company Reviews: 583
Questions & Answers: 3
3rd Party Reviews: Not applicable
Complaints: None reported

These numbers reflect the extensive feedback from our verified customers and demonstrate our commitment to quality and transparency.
3. How do I submit a review for a product or the company?

To submit a review:

  1. Log in to your account.
  2. Navigate to the product page or company profile.
  3. Click “Write a Review” and share your experience.

All submissions are verified for authenticity before appearing publicly, ensuring our reviews remain trustworthy for all riders.
4. Can I edit or remove my review after posting?

Yes. You can manage your reviews by visiting My Account → My Reviews. Any updates are reflected within 24 hours after moderation. This allows you to provide feedback that accurately reflects your experience with our products or services.
5. What should I do if I notice suspicious or inappropriate reviews?

If you encounter reviews that appear fraudulent, offensive, or violate our guidelines, click “Report Review.” Our moderation team investigates promptly to maintain the integrity of mybreeches.com’s review system, ensuring all ratings remain reliable and professional.

Shop With Complete Confidence

Every order is handled with care from checkout to delivery

  • WORLDWIDE SHIPPING

    We ship almost everywhere1

  • FAST SHIPPING

    Free on UK orders over £50

  • RETURNS

    28 days policy & fast processing

  • CUSTOMER SUPPORT

    You can contact us 24/7